FAQ

1. What is your return policy?

BiblesCanada guarantees the quality of all its products. If you receive a damaged or defective product you may return it within 30 days. 
To return an item please contact our customer service centre
by email customerservice@biblesociety.ca or
by phone 1-866-946-1711
9am to 5pm EST Monday to Friday. 

When returning the item(s) to our Customer Service, please indicate on the back of the invoice, or in an attached letter, the reasons for the return.  Please send all returns freight pre-paid to: 
BiblesCanada
10 Carnforth Road
Toronto, ON M4A 2S4 

BiblesCanada is not responsible for any damage to the item(s) you are returning that may occur during shipment. For your own protection, you may wish to send your return by insured parcel post or courier. 

BiblesCanada will not refund return shipping charges unless an error was made in order processing or shipping.

 

2. Do you only ship in Canada?

We ship across Canada, the USA and other countries.

 

3. Do you have a retail store?

We have 3 retail stores in Canada:

Quebec  
1025, rue St-Jean
Québec, QC G1R 1R9  
Toll Free: 1 (855) 692-2698  
Telephone: (418) 692-2698  
Fax: (418) 692-4616  
Email: quebec@societebiblique.ca 

Toronto  
10 Carnforth Road
Toronto, ON M4A 2S4  
Toll Free: 1 (877) 273-8033  
Telephone: (416) 701-1761  
Fax: (416) 757-3376  
Email: torstore@biblesociety.ca 

Manitoba  
952 St. Mary's Road
Winnipeg, MB R2M 3R8  
Toll Free: 1 (855) 265-9977  
Telephone: (204) 257-8835  
Fax: (204) 254-2411  
Email: winnipeg@biblesociety.ca

 

 

 

4. What are your shipping rates?

We offer flat rate shipping charges in Canada as follows:

A base shipping charge of $4.95 will be applied to the first item of your order. Then, for each subsequent item, an additional amount will be charged based on its weight: if the item's weight is 200 grams or more, there will be an additional shipping charge of $1 applied. If the item's weight is between 100 and 199 grams, there will be an additional charge of $0.60. If the item's weight is less than 100 grams, there will be an additional charge of $0.20.

At the time of checkout, you will also be presented with the option of selecting an alternate shipping method and rate.

For larger shipments, you may request a shipping quotation.

 

5. What currency do you use?

All prices and charges are in Canadian dollars.  Prices are subject to change without notice.